Client: PSS has been mandated to hire a Chief of Staff for a leading Indian asset management company with over INR 1,50,000 crore in assets under management.
Department: Executive Office
Reports To: MD/CEO and the senior leadership team
Job Summary:
The Chief of Staff will act as a strategic advisor and execution partner to the CEO and senior leadership. This role will be responsible for driving cross-functional initiatives, streamlining operations, and ensuring alignment between business priorities and execution strategies.
Key Responsibilities:
Strategic Planning & Execution:
- Collaborate with the CEO and leadership team to define and drive strategic initiatives.
- Translate high-level business objectives into actionable plans and ensure execution.
- Monitor key performance indicators (KPIs) and track progress on company goals.
Operational Efficiency & Governance:
- Improve and optimize internal processes for better efficiency and decision-making.
- Act as a liaison between departments to ensure seamless communication and execution of priorities.
- Develop frameworks to measure business performance and recommend process enhancements.
Executive Communication & Stakeholder Management:
- Prepare presentations, reports, and briefing materials for internal and external stakeholders.
- Act as a thought partner to the leadership team and provide data-driven insights.
- Represent the CEO in meetings and communications where required.
- Make presentations for the board, analyze data, and generate insights to support strategic decision-making.
Cross-functional Project Management:
- Drive and oversee special projects across different business functions.
- Ensure alignment between departments to maintain momentum on critical initiatives.
- Collaborate with Marketing, and other functions to enhance organizational effectiveness.
Qualifications & Experience:
- 8-12 years of experience in strategic planning, management consulting, business operations, or a similar role.
- Prior experience in financial services, mutual funds, or asset management is preferred.
- Strong problem-solving, analytical, and execution skills.
- Exceptional written and verbal communication skills.
- Proven ability to work in high-pressure environments and manage multiple priorities.
- MBA, CA, CFA, or equivalent qualification preferred.
Key Competencies:
- Strategic Thinking & Business Acumen
- Project & Stakeholder Management
- Leadership & Influence
- Data Analysis & Decision Making
- Communication & Executive Presence
- Leveraging Technology, Data, and Gen AI
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- Understand the process changes across systems/operations and understand areas of risks/exposure.
- Design an overall system of audit controls and checks in the system to ensure internal controls and compliance across plants and corporate functions.
- Chart out annual audit plan incorporating areas of possible risks/exposure, present the same to the audit committee for suggestions/feedback and approval and roll out the annual audit plan.
- Seek inputs from stakeholders on the audit observations and recommend action points/procedures to address any risks.
- Monitor for timely implementation and adherence to the controls in systems and processes across plants/functions
- Establish a process for preventive and punitive vigilance
- Guide team to conduct preventive/punitive vigilance by setting up central monitoring systems, automation measures, etc
- Receive requests from Audit Committee / Board / Management or review audit reports and identify events necessitating investigation.
- Investigate and take action to ensure compliance with the organization's set policies and procedures.
- To submit and present internal audit reports to top management and Audit Committee.
- Chartered Accountant
- 15+ Years experience in Internal audit in the manufacturing Industry (Preferably from auto parts Sector)
- Leadership experience - Handling a team
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- To lead Motor Third Party Claims Portfolio – Compensation cases arising out of motor policies
- To analyze the trends and steer the team for optimum performance
- To monitor Lawyers performance and ensure they adhere to Company’s ethics and performance standards
- Keep the team updated with the latest legal positions and interpretations of the relevant provisions/laws
- Strategize defense line and guide on appropriate evidence being led to protect the interests of the Company
- To prepare and submit various regulatory reports and comply with adhoc reports or data requirements from various authorities, and auditors from time to time.
- LLB/LLM
- 12+ Years experience in leading Motor Third Party Claims
- Leadership experience
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Job Title: Head Regulatory Affairs
Location: Daman
About the client: PSS has been mandated to hire a Head of Regulatory Affairs for a leading R&D backed, manufacturing women’s health organization with operations in over 140 countries worldwide. It is the world’s largest manufacturer of Contraceptives devices.
Job Purpose:
The Head of Regulatory Affairs will lead global regulatory strategies for medical devices and contraceptive solutions. The role will ensure compliance with domestic and international regulations (and support product approvals, quality assurance and market expansion.
Key Responsibilities:
Regulatory Strategy & Compliance:
- Develop and implement regulatory strategies for medical devices and contraceptive products.
- Ensure compliance with CDSCO (India), US FDA, EU MDR, WHO, UNFPA, TGA, ANVISA, and other regulatory bodies.
- Keep abreast of changing regulations and update internal teams accordingly.
- Handle regulatory audits and inspections from government agencies and international bodies.
Product Registration & Approvals:
- Lead the preparation and submission of dossiers for global product registrations.
- Work with R&D and Quality Assurance teams to ensure compliance with regulatory requirements.
Liaison & Stakeholder Management:
- Act as the primary point of contact with regulatory authorities, notified bodies, and industry associations.
- Collaborate with government agencies, NGOs and international partners for regulatory approvals and compliance.
- Support business development teams in regulatory due diligence for new markets.
Team Leadership & Process Optimization:
- Lead and mentor a team of Regulatory Affairs professionals to ensure efficient regulatory operations.
- Develop and implement regulatory SOPs, risk assessments, and compliance training programs.
- Optimize regulatory submission processes to improve approval timelines and
Educational Qualifications And Experience:
- Education: Master’s degree in Pharmaceutical Sciences, Life Sciences, Biotechnology, Biomedical Engineering, or a related field.
- Experience: 12+ years in Regulatory Affairs within the Medical Device or Pharmaceutical industry.
- Knowledge of relevant regulations.
- Experience in regulatory submissions for contraceptives and medical devices is a plus.
- Excellent leadership, project management, and communication skills.
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About the client: PSS has been mandated to hire a Supply Chain Process Optimisation Consultant for one of the leading clothing and accessories brand organizations.
Job Purpose:
The role holder would be responsible for heading the marketplaces for The Souled Store, to develop and implement comprehensive marketplace strategies
Key Responsibilities:
- The role holder would be responsible for exploring the bottlenecks and process drops in the Supply Chain system & recommend modifications/fixes to the process flows, IT systems, etc
- The role holder should be able to collaboratively work between multiple cross functional teams including, but not limited to Sourcing, Warehousing, Delivery, Category, IT, etc
- The role holder would be responsible for not only recommending solutions to streamline the flow but also implementing the same along with cross-functional teams
- The role holder should be willing to travel to sourcing & factory locations and warehouses occasionally to understand the drops
Educational Qualifications And Experience:
- Consulting experience for process optimization processes preferentially in an apparel/retail setup. However, we can explore candidates who have worked on other industry projects as well
- Lean/Six-sigma certifications would be an added advantage
- Candidates from consulting firms
Job Title: Head – Supplier Quality Assurance
Location: Pune
About the client: PSS has been mandated to hire a Head of Supplier Quality Assurance for one of the leading auto component manufacturing companies.
Job Purpose:
- Responsible for leading the onboarding of new suppliers based on the QCD approach.
- Carry out Supplier Audits for the prevention of Quality issues
- Evaluation of new suppliers for new products/ parts.
- Exploring/suggesting cost-effective processes to meet required quality and cost.
- Benchmarking of competition sample w.r.t. Quality, cost, process.
- Resolution of market complaints for quality (technically and strategically) and initiating preventive actions.
- Supplier enhancement/up-gradation in terms of Quality & process controls
- PPAP awareness & activity during SOP of new products at the supplier end
- Supplier performance monitoring.
Key Responsibilities:
- Ensure selection of right supplier to cater quality product at competitive cost and selection of suppliers with right attitude, good financial & technical capability.
- Exploring cost-effective manufacturing processes to meet required quality
- Periodic Audit plan and execution to ensure adherence to Product quality, systems, process, availability of must-have facility
- Focused audits at suppliers having repeated Quality issues (for a CFT if required) define action plans and monitor corrective action to be taken by supplier/vendor.
- Ensure continuous quality Improvement of suppliers & alignment of supplier processes with quality and cost requirements.
- Establishing/defining Process flow and control plan at suppliers as reference for periodic audits
- Preparation and implementation of mutually agreed Inspection Agreement Fitment, Function and aesthetic parameters (critical parameters)
- Establishing Q gate as applicable and required
- Ideas to achieve cost reduction by process improvements or minimize the cost of rejection
- Compare processes across suppliers and identify possibilities to Eliminate, Combine, Rearrange or Simplify them & thus increase the efficiency, productivity, or yield of the process.
- Leverage the opportunity of the observations found during the supplier audits for cost reduction.
- Improving and sustaining supplier Quality performance
Educational Qualifications and Experience:
- BE/B.Tech in Mechanical/ Automobile engineering is required
- Experience of 15+ years in the auto component/automobile industry in supplier quality in the aftermarkets vertical.
- Understanding of various manufacturing processes for auto components
- Experience in new product development quality establishment.
- Knowledge of part costing.
- Knowledge of QMS, 7 QC tools, SPC, APQP, and PPAP.
- 8 D Why-why Analysis, Understanding of Lean Manufacturing & TPM
- Ability to convince customers/ supplier of quality, cost
- SAP, PowerPoint Presentation, Excel, MS Office
- Strong analytical and presentation skills
- Good Language knowledge of English, Hindi
- Should be able to use basic measuring instruments
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Job Title: Head of Operations (Legal Team)
Location: New Delhi, India
Experience: 10-15 years
Age: 35-40 years
Compensation Band: INR 50 - 60 Lacs Per Annum
About the client: PSS has been mandated to hire a Head of Operations (Legal Team). Our Client is on a mission to support law firms across USA in providing a consistent and high standard of representation, ensuring that anyone who seeks legal assistance can expect a fair resolution. Having helped thousands of claimants get fair judgments and compensation by empowering their representation with best-in-class insights, automation, and document creation. They are looking to expand their Indian operations by onboarding a results-driven, ambitious, and entrepreneurial leader to head their growing team in India, drive operational efficiencies, and spearhead the expansion.
Job Purpose:
The General Manager will be responsible for the strategic direction and operational management of the Global Capability Center (GCC) in India. The Operations teams within the GCC are dedicated to delivering exceptional service and excellence in legal workflow management, medical document reviewing and legal document drafting, ensuring our clients receive consistently high-quality work products. As the General Manager, you will be at the forefront of driving operational excellence by optimizing productivity, efficiency, and overall performance across the team. This role requires a blend of leadership, strategic thinking, operational expertise and a willingness to roll up your sleeves to build a high-performing team and deliver exceptional services on a large scale. This is an in-person office-based role in New Delhi, India.
Education: Any Masters’/Bachelors’ degree. A law degree is desirable but not mandatory.
Responsibilities:
- Own the day-to-day performance and delivery of the India operations teams
- Build and manage a high-performing team, fostering a culture of accountability, innovation, and excellence in execution
- Lead efforts to streamline and scale operational processes, aligning them with the company’s performance goals
- Design and execute strategies to improve operational efficiency, productivity, and financial outcomes
- Manage relationships with our cross-functional vendor partners across Operations, IT, Legal, Finance, HR/Recruiting, and support functions
- Manage the budget for the India team, including forecasting, resource allocation, and financial reporting, ensuring alignment with company financial goals
- Oversee all local matters, including brand advocacy, commercial contracts, real estate, regulatory compliance, etc.
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Job Title: EA to MD
Location: Delhi
*Kindly note that only female candidates may apply for this role.
About the client: PSS has been mandated to hire an Executive Assistant for the MD position of a leading manufacturer and marketer of the latest range of sewing machines and home appliances. It manufactures the world's most advanced home sewing and embroidery machines which helps people to express themselves through the craft of Sewing. It also has a wide range of best-in-class home appliances for various household needs. It has a presence across India through its company showrooms, dealers, distributors, and all the major shopping websites.
Job Purpose:
Managing and assisting the Managing Director
Key Responsibilities:
- Calendar Management: Effectively managing the MD’s schedule, including arranging appointments, meetings, and travel plans. This involves coordinating with internal and external stakeholders to ensure optimal use of the MD’s time.
- Communication Handling: Acting as a primary point of contact between the MD and internal/external parties. This includes screening and managing emails, calls, and other forms of communication, as well as responding on behalf of the MD when necessary.
- Information Management: Handling confidential information with discretion and maintaining organized records. This may involve preparing reports, presentations, and documentation for the MD.
- Meeting Coordination: Planning and organizing meeting agenda, including preparing agendas, taking minutes, and ensuring follow-up actions are communicated and executed.
- Travel Arrangements: Coordinating domestic and international travel logistics for the MD, including transportation, accommodation, and itinerary planning.
- Project Support: Assisting the MD in various projects by conducting research, compiling data, and providing administrative support to ensure project milestones are met.
- Relationship Management: Building and maintaining positive relationships with key stakeholders, both internally and externally. This involves effective communication and representing the MD professionally.
- Problem Solving: Addressing day-to-day challenges and solving problems independently or by consulting with the MD when necessary.
- Event Planning: Organizing and coordinating company events, conferences, or other functions that involve the MD’s participation.
Educational Qualifications And Experience:
- Bachelor's/Master’s degree
- Minimum of 8 years of experience
- Excellent communication and management skills
- Strong analytical and problem-solving abilities
- Ability to work independently and in a team environment
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Job Title: Head D2C
Location: Mumbai
About the client: PSS has been mandated to hire a Head D2C for a fast-growing Indian footwear brand.
Job Purpose:
The Head of D2C will lead and execute the company’s D2C or direct-to-consumer strategy, overseeing the online sales channel and driving revenue growth through our website and e-commerce platforms
Key Responsibilities:
D2C Strategy & Vision: Define and execute the D2C strategy to drive growth in the online business. Develop a comprehensive roadmap for online sales, aligning with the company’s broader business goals.
● Sales Growth: Drive revenue growth, monitor and analyse performance metrics (conversion rates, AOV, CAC, LTV) to optimize sales funnels, customer engagement, and retention strategies.
● Customer Experience: Lead the development of customer journeys to ensure a seamless, personalized, and delightful shopping experience from landing page to post-purchase.
● E-Commerce Platform Management: Oversee the optimization and day-to-day management of the company’s website and other e-commerce platforms. Ensure that product listings, UI/UX, payment processes, and logistics are efficient.
● Performance Marketing: Collaborate with the marketing team to run high-performing paid media campaigns (Google, Meta, etc.), SEO/SEM strategies, email marketing, and content marketing to increase site traffic and conversions.
● Team Leadership: Build, mentor, and lead a team of D2C experts (digital marketers, e-commerce managers, customer support, data analysts) to execute strategies and achieve KPIs.
● Data-Driven Decisions: Use analytics to monitor site performance, user behaviour, and market trends to adjust strategies and improve results. Regularly report on key performance metrics to senior leadership.
● Product Pricing & Launch: Work with the product and inventory teams to create pricing strategies, product launches, and promotions that align with customer demands and market trends.
● Collaboration: Work cross-functionally with product, marketing, customer service, and operations teams to drive business growth and enhance the customer experience.
Educational Qualifications And Experience:
● Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
● 8+ years of experience in the footwear industry, with a focus on online sales growth on website and ecommerce marketplaces, with at least 4-5 years in leadership roles.
● Proven experience in leading cross-functional teams and achieving measurable sales growth through digital platforms.
● Deep understanding and demonstrated experience in P&L Management.
● Strong relationships with Key Ecommerce Marketplaces Category Managers and Heads.
● Strong understanding of D2C sales strategies, conversion optimization, user experience, customer segmentation, and performance metrics.
● Expertise in e-commerce platforms like Shopify, web and data analytics tools (Google Analytics, PowerBi, Tableau), and performance marketing tools (Google Ads, Meta Ads, etc.).
● Data-driven decision-making and strong analytical skills.
● Excellent communication, leadership, and team management skills.
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Job Title: E-commerce and Marketing Manager
Location: Mumbai
About the client: PSS has been mandated to hire an E-commerce and Marketing Manager for one of the leading biscuit manufacturers in India with more than 35 years of experience in the biscuit manufacturing industry which has enabled them to produce top quality products, rich in nutrition and having passed a series of quality control checks before they reach the customers. They have a presence in 13 states of India with 500 distributors and 5 lakh outlets. They have their products presence in Dubai, Africa, North America, the Middle East, and Singapore. They believe in delivering the best quality biscuits to our customers every single time and are serving the consumers with a wide range of biscuits, cookies, toast, cake & namkeens.
Job Purpose:
Develop and manages the online sales and marketing activities of the e-commerce business. This includes developing and implementing strategies to increase online sales, optimizing the user experience of the e-commerce website, managing the e-commerce platform and technology, and managing quick commerce.
Key Responsibilities:
- Develop and maintain strong relationships with key accounts in the E-Commerce sector
- Identify new business opportunities and drive sales growth for the company
- Strong analytical skills with expertise in in various digital marketing channels, campaign management, performance marketing, etc.
- Lead and drive the growth of E-commerce with a special focus on Quick E-commerce like – Swiggy, Zepto, Blinki,t etc.
- Drive account management, ROI-driven marketing, promotions, JBP, TOT, and sales growth.
- Onboard new E-commerce accounts and closure of ToT post evaluation of business potential and operational alignment.
- Work closely with cross-functional teams (Finance, Supply Chain, Media, Marketing) to pilot, measure and scale up e-commerce initiatives.
- Monitor and analyze market trends and competitor activities to identify potential threats and opportunities
- Conduct regular business reviews with key accounts, and analysis covering promotional ROI, sales growth, T2T engagement.
- Ensuring the availability of the entire product range across all regions.
- Heading new product launches on E-commerce.
- Annual closure of JBP with all key accounts with a quarterly review on growth and required changes to be implemented.
- Lead and develop shopper-centric plans from Brand and Category Marketing Plans.
- Participation in events to ensure maximum visibility.
- Develop insights on competition, industry trends, and products.
- Work closely with the marketing team to develop and implement effective strategies to increase brand awareness and drive sales
- Negotiate and finalize contracts and agreements with key accounts
- Ensure timely and accurate invoicing and payment collection from key accounts
Educational Qualifications And Experience:
- Bachelor's/Master’s degree in Business Administration, Marketing, or a related field
- Minimum of 5-6 years of experience in key account management in the E-commerce preferably from the same industry (FMCG/Food).
- Experience of working on the brand side will be preferred to E-com partner-side.
- Proven track record of successfully managing and growing key accounts
- Excellent communication, negotiation, and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to work independently and in a team environment
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