Global NRI Center Head (PSS07799)

About the Company

A leading old private sector bank on a strong growth trajectory, the organization is recognized for its customer-centric approach and expanding footprint in domestic and international markets. It offers a stable yet progressive environment for professionals seeking to drive innovation and excellence in banking services.

Position Overview

The Global NRI Center Head (GNC) will lead the bank’s specialized NRI business, driving growth, compliance, and customer engagement. This leadership role, positioned at the rank of Deputy Vice President (Scale V), is based in Ernakulam and reports to senior management.

Key Responsibilities

Deliver tailored and efficient banking solutions to provide a superior customer experience.
Identify and capitalize on new business opportunities to expand the NRI customer base.
Build and lead a specialized team with expertise in NRI requirements, global remittance services, and regulatory compliance.
Develop and maintain strong relationships with High Net Worth NRI clients, ensuring exceptional service delivery.
Ensure all operations comply with Reserve Bank of India (RBI) guidelines, FEMA regulations, and international banking norms.
Understand clients’ financial goals, risk tolerance, and investment horizon to provide customized solutions.
Organize events, webinars, and promotional campaigns to drive awareness and engagement for NRI products.
Collaborate with international banks and financial institutions for strategic tie-up arrangements.
Stay current on regulatory changes impacting NRI transactions and compliance requirements.
Develop marketing strategies and coordinate with internal teams for sales, trading, and portfolio management initiatives.
Promote specialized NRI banking products such as NRE/NRO accounts, remittance services, and loans.
Undertake additional responsibilities as assigned by the Bank.

Required Experience & Qualifications

Education: Graduate or Post Graduate from a recognized university under a regular curriculum.
Experience: Minimum 10 years of work experience in banking and handling NRI business, including 5 years in a supervisory or managerial cadre.
Leadership: Proven ability to build and manage specialized teams and collaborate across functions and geographies.
Technical Expertise: Deep understanding of NRI banking, global remittance services, RBI and FEMA compliance, and international banking norms.
Soft Skills: Dynamic, result-oriented, customer-focused, and adept at relationship management and strategic business development.

Why Consider this Opportunity?

Lead a high-impact function driving the bank’s global NRI business strategy.
Opportunity to shape specialized banking solutions for a premium international client base.
Executive-level role with visibility across senior management and strategic decision-making.
Engage in cross-border collaborations with international financial institutions.
Be part of a growing, well-established private sector bank with a strong legacy and forward-looking growth agenda.