Chief Business Officer Online Channels (PSS08106)

About the Company

one of India’s fastest growing homegrown, digitally led Indian beauty and cosmetics brand.

Position Overview

The Chief Business Officer leads the entire online business encompassing Ecommerce, Qcommerce, and D2C channels. This role owns the online P&L end to end, setting channel strategies, strengthening platform partnerships, and building sales processes to grow online revenue. The position reports directly to the Co-Founder & CEO. Leads a team of about 15 to 20.

Key Responsibilities

• Grow the business — widen coverage across existing channels and open up new ways to grow revenue
• Own strategy and planning — set the annual budget and the multi-year plan, and manage the P&L.             
• Lead partnerships — run joint business plans with partners and manage those relationships to grow the share of their revenue.
• Build the team — hire, keep, and develop a strong sales team, and fill skill gaps as the business grows.
• Use data well — build a team that studies the market, customers, and competitors and uses what it learns to gain market share.
• Work across the company — as part of the leadership team, build trust with colleagues and partners and get everyone aligned behind shared goals.

Required Experience & Qualifications

• An entrepreneurial leader who works well without rigid systems and stays resourceful when things are unclear, with a track record of scaling modern and online  sales channels.
• Preferably have a strong pedigree and more than 12 years of experience in scaling consumer businesses online.
• Ability to run a disciplined operation — clear metrics, regular reviews, and a culture that pushes the team to beat its targets.
• Strong with numbers — read retail metrics and market trends to make decisions based on data, and quick to adopt new technology
• As a people leader, approachable but firm – ability to take the hard calls, manage attrition and keep performance high, while taking the team along.
• In short, a resilient operator who combines entrepreneurial drive with operational discipline to lead the next stage of growth.
• With a clear vision to emerge as the region’s leading healthcare organization in the years ahead.

Why Consider this Opportunity?

• Lead a critical online business segment with a clear mandate to double revenue within 3–4 years.
• Operate at the intersection of strategy, operations, and partnerships in a high-growth consumer brand.
• Drive innovation and growth in Ecommerce, Qcommerce, and D2C channels with significant market impact.
• Join the executive leadership team, reporting directly to the Co-Founder & CEO, with broad cross-functional influence.
• Shape the future of a fast-scaling, omni-channel beauty brand backed by marquee investors.

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