Project Manager Internal Audit & Internal Controls (PSS07960)

About the client: 

A leading and reputed Mumbai-based multi-specialty hospital

Job Purpose:

To ensure compliance, efficiency, and risk management for the organization. This role is responsible for strengthening hospital operations through process improvement, internal audits and controls, and project execution. The individual will work closely with clinical and administrative teams to ensure operational efficiency, regulatory compliance, financial accuracy, and high standards of patient care, while also supporting key infrastructure and transformation projects.

Key Responsibilities

Internal Audit

• Conduct financial audits to ensure accuracy in billing, claims, and transactions, and prevent fraud
• Review hospital operations to identify inefficiencies and recommend improvements
• Assess risks across clinical and administrative processes
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies
• Evaluate patient safety and quality protocols (infection control, medication, care standards)
• Maintain audit documentation and present findings to leadership
• Track and ensure implementation of corrective actions

Process

• Improve workflows to enhance efficiency and reduce bottlenecks
• Analyze data and track KPIs to support decision-making
• Develop and update SOPs across departments
• Coordinate between teams to ensure smooth operations
• Support implementation of digital tools and hospital systems
• Assist in training staff on processes and compliance
• Drive continuous improvement initiatives

Project Management

• Manage budgets and allocate resources for infrastructure, equipment, and technology
• Oversee execution, monitor progress, and ensure timely delivery of projects
• Ensure compliance with regulatory requirements (e.g., Charity Commissioner and applicable laws)

Qualifications & Experience

• CA Inter (preferred) / M.Com with at least 8 years of experience in a service industry (Hospital/ Hospitality industry – must have experience)
• Experience in hospital operations, healthcare consulting, or quality/audit roles
• Strong understanding of hospital processes, compliance, and patient care standards
• Analytical mindset with ability to drive process improvements
• Good stakeholder management and cross-functional collaboration skills
• Ability to manage multiple projects in a fast-paced healthcare environment
• Mumbai-based role