Chief Operating Officer (PSS07536)

Job Title: Chief Operating Officer

Location: Chennai

Reporting to: CEO/ MD

About the client: PSS has been mandated to hire a Chief Operating Officer for a reputed and fast-growing microfinance company based in Chennai with business interests in affordable housing.

Job Purpose:

As a COO, you would be responsible for delivering YoY top-line and net profits, cost optimisation, and minimizing losses of the Affordable Housing Finance business across southern states in India (AP TL, K’taka, Chennai). You will be responsible for putting in place a plan that will ensure doubling AUM (current around ~INR 400-450 cr) in the next few years and beyond.

Key Responsibilities:

Strategic Management - design and implement strategies – Short-term, mid-term, and long-term
Operational Management - manage a comprehensive range of functions including Business Disbursements, Collections, Credit & Risk, Product, IT, Finance, HR & Admin, Operations, and Legal
Setting up the entire operations architecture, including branch-level and central processes across the HFC
Oversee financial management – gross income, net profits, cost control/ reduction, and minimisation of credit losses
Improving AUM, Profits, and Return on Assets
Performance Monitoring
Regulatory compliance with NHB, RBI, Investors, Fund managers, and Rating Agencies, and monitoring of the same
Stakeholder management – internal and external bodies and agencies
Quality Control, Risk Assessment, Internal Audits
Improvement of systems, processes, and technology to improve efficiencies

Educational Qualifications And Experience:

Qualification: Graduate/ Postgraduate, preferably an MBA from a reputed institute
Experience: 20 years in NBFC/ Lending/ Financial Institutions/ Micro Finance, Home Loans, Affordable Housing Finance, Retail Assets, etc.
Candidates should be based in Chennai and should be aware of the local language, cultures, and customs
Skills: Strong analytical, problem-solving, and stakeholder management capabilities.
Strong leadership and communication skills

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